Privacy Policy
Last updated: February 2025
Pivitt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website pivitt.co or engage with our services.
1. Information We Collect
Information you provide
When you contact us, book a discovery call, or engage our services, we may collect:
- Name and contact details (email, phone number)
- Company name and job title
- Project requirements and business information
- Payment and billing information (processed securely via third-party providers)
Information collected automatically
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on site
- Referring website or source
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send project updates and relevant communications
- Improve our website and services
- Comply with legal obligations
We will never sell your personal information to third parties.
3. Legal Basis for Processing (GDPR)
Under UK GDPR, we process your personal data based on:
- Contract: To fulfil our contractual obligations to you
- Legitimate interests: To improve our services and communicate with you
- Consent: Where you have given explicit consent (e.g., marketing emails)
- Legal obligation: To comply with applicable laws
4. Data Sharing
We may share your information with:
- Service providers: Such as Calendly (scheduling), Stripe (payments), and hosting providers
- Professional advisors: Accountants and legal advisors as necessary
- Legal authorities: When required by law
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project files and communications are typically retained for 6 years after project completion for legal and reference purposes.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
7. Cookies
Our website uses essential cookies to ensure functionality. We may also use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Pivitt
Email: [email protected]
London, United Kingdom