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Change is on the Horizon

BMW · Launch campaign

A BMW campaign that met a moment of sweeping change head on, launching a contactless way to buy a car and framing it as something to look forward to.

8
Stage process
15s
Launch film
10
Page handover pack
5
Channels

The brief

Meeting the moment head on.

As the world changed almost overnight, so did the way people wanted to buy a car: less showroom, more from home. Rather than treat that as a setback, BMW met it head on and turned it into something to look forward to, a contactless way to buy, set out in eight simple stages.

The idea

On the horizon, not behind us.

The line carried the whole idea. This was not change to apologise for, it was on the horizon: approaching, brighter, nearly here. First light over an open road said it without a word, and the same route ran through every piece.

The eight-stage route drawn onto the road to the horizon
The eight steps to your new BMW, as a clean roadmap
The eight-stage route, on the road and on its own.

The film

First light, open road.

The launch film opens at dawn and moves between the road ahead and the detail of the cabin, closing on a single line on the horizon. An optimistic tone, set before any explanation.

The launch film.

In detail

Every frame, considered.

The film was shot to feel like a sunrise, not a workaround, from the first light over the valley to the last detail of the cabin.

Dawn
The reveal
The cabin
The wheel
The seat
On the horizon
First light, the open road, the cabin, the wheel, the seat and the horizon.

The stages

Eight stages, one at a time.

The new way to buy was set out as eight clear stages, from finding your BMW to a contactless handover, each built as its own card.

From the first look to a contactless handover.

The handover pack

On the road, in hand.

The same identity carried into the BMW handover pack, the booklet a customer leaves with: protection, rewards and the road ahead.

Selected pages from the handover pack.

On social

Out in the feed.

The launch ran across social as a carousel and an eight-stage story, with a standalone post for the new way to buy.

Social post, the eight-stage roadmap Social post, change is on the horizon Social post, introducing the new way to buy Standalone social post for the new process
The three-frame carousel and the launch post.

Email and web

Inbox and homepage.

The same horizon carried into email and web headers, so the campaign held from the first touch.

Web header, change is on the horizon
Email header, change is on the horizon
Web and email headers.

The outcome

A hard moment, given a horizon.

BMW met a difficult moment with optimism: a contactless way to buy that felt like progress, and a campaign built to run across every channel a buyer touches.

Where it starts

Where does your brand sit against the business?

Every engagement starts with the Brand Alignment Diagnostic, a fixed first step that scores your brand against the business and shows what to fix first.