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Business Services

Transforming the UK’s leading company formation agent from commodity to category leader

Company Formation, Business Services
1st Formations: Brand Transformation
Complete
Brand transformation
Full
Digital rebuild
New
Market positioning
Full
Identity system

Complete brand and digital transformation for the UK's leading company formation agent. We rebuilt their positioning, identity system, and digital presence to shift perception from commodity provider to trusted category leader.

Despite being the UK's leading company formation agent, 1st Formations was perceived as a commodity provider in a crowded market where competitors competed almost entirely on price. Their brand and digital presence didn't reflect the quality or breadth of their service.

01
Developed a strategic repositioning that shifted the narrative from price-based competition to trust and expertise, establishing 1st Formations as the category's most credible and professional choice.
02
Created a complete visual and verbal identity system alongside a full website redesign. Every touchpoint was rebuilt to communicate authority, reliability, and the depth of service.

Market Repositioning

Shifted perception from commodity provider to trusted category leader.

Brand System

Comprehensive identity system including visual language, verbal framework, and guidelines.

Digital Transformation

Complete website redesign transforming the user experience.

Competitive Advantage

Established clear differentiation in a price-driven market.

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30 minutes. No pitch. Just an honest conversation.

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