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Contact our London-based team to discuss your goals, challenges, and ideas

Services provided
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Market & Competitor Analysis
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User & Audience Research
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Brand Strategy & Roadmap
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Brand Architecture
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Brand Positioning & Messaging
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Go-to-Market Strategy
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Visual Identity
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Verbal Identity
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Brand Guidelines
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Design System Creation
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Digital Assets
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Photography Direction
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Copywriting
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Art Direction & Creative Production

Executive summary

Through stakeholder interviews and strategic workshops, we developed Taya's brand identity to reflect their innovative approach to insurance claims processing. Our work transformed their technical expertise into an accessible, trustworthy brand that resonates with their target market.

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Challenge

Taya needed to stand out in the technical insurance sector while maintaining credibility. The brand required a delicate balance: communicating complex technological capabilities while remaining approachable and user-friendly for insurance professionals.

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Solutions

Our collaborative approach, including senior stakeholder interviews, informed a brand strategy that emphasises simplicity and efficiency. We developed a comprehensive visual and verbal identity system that translates technical complexity into clear, engaging communications, supported by distinctive photography and design elements.

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Results

The new brand system effectively positions Taya as an innovative yet reliable technology partner in insurance claims processing. Every touchpoint, from digital presence to communication materials, reinforces their commitment to simplifying complex processes while maintaining professional credibility.

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